Will steam cleaning damage my carpets….?
No. Hot water extraction is the method preferred by the worlds largest carpet manufacturer, and is highly recommended by the New Zealand Wool Board. It is considered by many, to be the best method of removing embedded soil and other contaminants.


How often should carpets be professionally cleaned….?
All residential carpets should be professionally cleaned at least every 12 to 18 months. If a carpet has been heavily soiled or stained, prompt attention will greatly increase the chances of not only removing the stains, but extending the life of the carpet as well. Regular cleaning pays for itself in the long run.

What’s the difference between steam cleaning and dry cleaning….?
It is a popular belief that dry cleaning your carpet is like dry cleaning your clothing. This is not true. When the dry chemical method is used, most companies use a machine similar to a floor polisher, rotating a large cotton bonnet, absorbing the dirt thats in the carpet. Its comparible to rubbing the dirt out of a carpet with a soft towel. This method can also leave a chemical residue in the carpet. In our opinion dry cleaning is not the most effective carpet cleaning process.

Is it possible to clean carpets too often….?
No. Frequent cleaning of the carpet will help maintain its origonal condition. Regular hoovering between cleans is highly recommended

How long do my carpets take to dry….?
With the hot water extraction process carpets can be walked on immedietly. Drying time depending on air flows is normally 2 to 3 hours.

At Plush Carpet Cleaning Wellington we offer free advice for any other matters relating to the care of your carpet .